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Frequently Asked Questions

General

Which Zero Waste Box™ is right for me?

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What sizes do Zero Waste Boxes come in?

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How do I assemble and set up my Zero Waste Box™?

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How do I return my Zero Waste Box™ when it’s full?

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Orders & Shipping

How much does shipping cost?

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When will my order arrive?

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I need to cancel or return my order. How can I do this?

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I need to edit my order. How can I do this?

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How do I correct a delivery address after I have placed an order?

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TerraCycle

How do the National Recycling Programs work, and how do they differ from the Zero Waste Box system?

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Why does a Zero Waste Box cost money when many of the National Recycling Programs do not?

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Zero Waste Boxes are not in our budget. Is there something we can do?

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I want to recycle everything and do more to reduce my impact. What else can I do?

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