Shipping Materials - Zero Waste Box™

1. Order: Browse our selection of Zero Waste Boxes and select one that fits your needs.
2. Collect: Fill your Zero Waste Box with the trash you'd like to recycle.
3. Ship & Recycle: When filled, send your Zero Waste solution back to us using the prepaid shipping label and we'll #RecycleEverything - Yup, even the solution & liner! * 
4. Reorder: Continue to recycle everything and reorder a new Zero Waste Box.

What’s Included?

• One Zero Waste Box system (box, pouch, or pallet)
• One prepaid return label, affixed to your box or pouch*
• Processing and recycling of the materials
• Customer support from our team of experts

Learn more about how the Zero Waste Box system works to recycle everything.

*Please note: For Zero Waste Pallet orders, shipping is not included. The cost and scheduling of return shipping for pallets is the responsibility of the customer. Email customersupport@terracycle.com to request a Ready to Ship Form when your pallet is full.

For the Zero Waste Box system to work effectively and safely, please follow these simple shipping guidelines on how and what you can ship back to TerraCycle:

1. When will my order arrive? Orders are typically shipped out 2-3 business days after the order is placed. All orders ship via UPS and can take 1-6 business days to arrive. Please note: during a sale period, these times may vary; expect possible delays with your order being fulfilled.
2. Only send in items this system accepts. Sending in items that fall outside the selected category causes contamination and the need for added separation, which increases costs. For a more technical description of what is accepted, please click here.
3. Do not send in household items that may be considered hazardous waste. These include items such as lithium-ion batteries, pressurized canisters, pesticides, oil-based paint or medical sharps, organics, broken glass, biomedical waste, soiled diapers, or expired medication. Do not send in anything sharp, flammable, reactive, corrosive, ignitable, radioactive, toxic, infectious, or pathogenic. For a more technical description of what is accepted and not accepted, please click here.
4. Do not ship dripping packages. Please make sure all excess product has been removed before putting it in your Zero Waste Box, Pouch, or Pallet. If you choose to rinse your items, please note that the system must be completely dry prior to shipping.